This is a common issue both at board and senior team level. For high achieving individuals it can manifest itself in many ways such as having good meeting and presentation skills, but not managing the subsequent discussion, or the small follow up meetings, or opportunities to gain attention for a specific agenda and focus on the message. The best performers at board level use a range of styles and approaches, which are appropriate to different people and situations.
The Success Group have supported a number of top executives to develop their leadership styles, change behaviours and also other people’s perceptions of their abilities.
Managing upwards and across is an important skill at every level of the organisation. This includes board level, where how you manage senior colleagues, the chairman, non-executive directors and the City are key to your success.
In the coaching environment, we can use the confidential one-to-one sessions to concentrate on what the message is, who needs to be informed and influenced and the when and how that can be achieved successfully. Each message is unique, and we can focus on the best means to position it, sustain it if necessary and to build awareness of the different ways it could be received.
We work with our clients to ensure they have total clarity about the message and its implications, have a range of ways to present it from the concise to the full scale explanation and understand the use of pace and timing. Most significantly we look at all the key people and groups and ensure that the styles are appropriate.
No one can have too much real, grounded confidence. Things you are good at seem easy and interesting, so you can often underestimate that they mark outstanding abilities. By demonstrating the arenas where you have strengths and operate well, opportunities can be created to utilise those strengths and transfer them to other situations. The Success Group have a number of powerful models to help understand which situations cause a dip in confidence, what are the triggers and most importantly how to counteract them and ensure that they do not affect your behaviour.
Communication is one of the most common coaching topics and covers a broad reach. In the current business environment, reporting lines change depending on the project, teams are often virtual, global or at least spread across the country. Teams are often comprised of partners from many organisations, with different cultures and agendas. In many cases the methods of communication have changed. Face to face and frequent interactions have been supplanted by video conferencing and the email revolution needs no explanation here.
In both the traditional and new business senses, there are some key general points about understanding the audience and the communication methods, but most effective communication is specific to the individual and the context in which they work. It is a combination of environment, colleagues, and personal style.
Many difficulties in communication also arise because of a lack of listening, conflicting agendas or a lack of clarity in the way the message is delivered. The Success Group draw from an extensive source bank to help illuminate the reasons for communication failure. The gaps are found, the messages and the routes evaluated and positive alternatives are built.
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People, and the quality of relationship that they create.... is the area where personal performance can have a direct and sustainable positive impact on profit and growth. More...
Working together is as important for a top team as it is in a rowing eight. When the whole leadership team is moving in the same direction, the momentum takes organisations with them. More...
Working together is as important for a top team as it is in a rowing eight. When the whole leadership team is moving in the same direction, the momentum takes organisations with them. More...

Leaders are like the conductor of an orchestra – in the spotlight, exposed, the eyes of the audience, the critics and of the musicians upon you. More...

Succession is inevitable. The time to prepare your current management for the very top is now. More...

When geese fly in formation each one takes a turn at the front where the most effort is required. More...