The Success Group coaching process is action orientated and focuses on the outcomes our clients want to make happen.

The Success Group will first review the participant’s ‘current reality.’ This phase can include data gathering instruments, such as 360° feedback questionaires and possibly psychometric tests. Building up a sense of partnership, based on honesty and full confidentiality, the client’s personal and organisational challenges will be identified and self-awareness encouraged. The objective of the assessment stage is to understand the development areas the client needs and wants to address. In this way the coaching programme will focus directly and efficiently on issues that are relevant and appropriate.
In stage 2 the desired outcomes from the programme will be visualised and specified.
Key success measures will be defined and current performance reviewed against these measures. Through visualisation and clarity about the stated outcome, this part of the process builds a positive desire for action and greater ownership of personal development.
The objective of the goal setting stage is to clarify motivating personal goals and a development plan and the measures by which achievement of those goals can be monitored.
Action plans have a clear set of specific actions that will move the client towards their development goal. Each coaching session will review and monitor the action plan from the previous session and create a new set of actions for the period ahead.
The confidential offline environment of the coaching process offers an opportunity to review planned actions, to challenge and to test new ideas and behaviours safely.
The objective of the action planning stage is to move step by step towards the overall programme goals, through clear and specific actions, month by month building on measured progress.
In stage 4, progress and outcomes are reviewed against the action plan from the previous meeting. Progress is assessed using the key success measures and evaluated for the contribution it has made to the overall programme goal. It is important to look at which actions were and which actions were not achieved and to consider the reasons. Seeing incremental progress month by month helps build commitment to continue making the changes that make the difference to performance.
The objective of the evaluation stage is to ensure the client is clear about what is working positively and needs to be maintained or enhanced and what needs further work or a different approach
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